1. Identify global tourism destinations and their impact on tourism.
2. Identify and analyze the various factors that influence and impact on research in the tourism industry.
3. Research and develop relevant marketing strategies to promote the tourism business, to ensure ongoing improvement in the industry.
4. Communicate the customer care policy to staff.
5. Promoting of events and destinations.
6. Identify, differentiate between and employ all the areas of management, with respect to the tourism industry.
7. The use of technology to promote effectiveness in the tourism industry.
8. Identify all the relevant operational aspects of the tourism industry and adhere to the relevant procedures.
9. Understand and promote the benefits of tourism development, in economic, environmental, social and cultural terms.
10. Develop and foster proper communication channels for staff.
11. Identify and use the various modes of travel associated with the tourism industry.
12. Analyze local history with regards to tourism.
Integrated Assessment:
Integrated assessment is employed to assess the performance of the learner. Integrated assessment is applicable to formative and summative assessment, which is conducted at both the practical and theoretical levels.
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