Products sold.
Customer complaints handled.
Features, advantages and benefits of products demonstrated.
Products stored, handled and safely packaged.
Cash handling and administration procedures operated.
IT software and equipment used.
Products merchandised.
Products appropriately priced.
Sound security procedures applied.
Sales completed in accordance with al regulatory requirements.
Regulatory compliance archived.
Integrated assessment:
Assessment should be focused on the candidate’s ability to apply their theoretical knowledge and understanding in authentic contexts. Assessors should use a range of strategies, which will allow candidates to demonstrate applied competence. Assessment strategies and procedures should be aligned with the purpose and exist level outcomes of the qualification. They should consists of written assignments, tests and examinations and also include a variety of problem solving assignments, portfolios of learning, materials and projects.
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