SAQA ID: Operate a Windows System NQF Level 04 Credits 06
PURPOSE OF THE UNIT STANDARD
The person credited with this Unit Standard is able to conduct a pre-conciliation process by telephone .
The qualifying learner is capable of:
Demonstrating an understanding of the rationale of the pre-conciliation process and the preparation required for conducting a pre-conciliation
Conducting a pre-conciliation by telephone
Concluding a pre-conciliation
Leave a Reply
You must be logged in to post a comment.