SayPro course SAQA13912 Apply knowledge of self and team in order to develop a plan to enhance team performance NQF Level 03 Credits 05

Description

SAQA:ID 13912 Apply knowledge of self and team in order to develop a plan to enhance team performance NQF Level 03 Credits 05

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This unit standard required learners to reflect on the strengths and weaknesses of themselves and their teams in order to manage team performance.

It is intended for managers of small businesses and junior managers of business units in larger organisations. The term business unit in this unit standard implies a small business, cost centre

, section or department.

Junior managers include, but are not limited to team leaders, supervisors, first line managers and section heads. The position is term is used to describe the first level of management in an organisation at which an employee has other employees reporting to him/her.

The qualifying learner is capable of:

• Understanding him/herself as worker in a specific position.
• Identifying own role in an organisation.
• Understanding the dynamics within a specific group.
• Using a variety of strategies to deal with potential conflict in a team or group.
• Developing a plan of action to enhance team performance