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1.1.1 Appropriate physical resources required to fulfil the credit function (in terms of quantity, quality etc) are identified.
1.1.2 The requisite number of credit personnel with the appropriate knowledge, skills and training to fulfil the credit function are identified.
1.1.3 The financial resources required to effectively fulfil the credit function are computed and a budget is drawn up.
1.1.4 Plans to promote the organisation’s credit programmes are drawn up in consultation with the marketing division of the enterprise.
1.1.5 Credit policies and procedures for the organisation are drawn up/reviewed taking into account the micro-, market-, and macro environments.
1.2.1 The appropriate physical resources required to perform the credit function are acquired.
1.2.2 The credit department/s is/are adequately staffed with suitable personnel.
1.2.3 The financial resources required to perform the credit management functions are optimally utilised.
1.2.4 The organisation’s credit programmes are promoted.
1.3.1 Credit personnel are motivated to perform effectively.
1.3.2 Credit personnel requiring training and development are selected.
1.3.3 Training and development programmes are implemented with the assistance of the Human Resources Division.
1.3.4 Team work among credit employees is encouraged and developed.
1.3.5 Conflict between personnel is amicably resolved.
1.4.1 The implementation of credit policies, procedures and strategies are monitored.
1.4.2 Changes to credit policies, procedures and strategies are effected, in light of changes in the micro-, market-, and macro environments.
1.4.3 The efficiency of the credit function within the enterprise is measured and corrective measures are implemented.
1.4.4 Reports are drawn up and communicated to subordinates, and top management.
1.4.5 Research findings are implemented.
2.1.1 Credit management problems within or outside the organisation are correctly identified.
2.2.1 Credit management problems are correctly investigated on a national/regional/international level by means of literature search, internet and comparative study.
2.3.1 Problems identified are delegated to subordinates for research.
2.3.2 Subordinate’s progress is monitored to ensure that research goals are met.
2.3.3 Credit specific research reports prepared by subordinates are reviewed/evaluated.
2.4.1 Research findings are evaluated on the basis of the context/nature of the research problem.
2.4.2 Research reports are compiled based on findings.
2.4.3 Research reports are assessed in order to make recommendations.Recommendations are made to the owners/ Board of Directors
3.1.1 A business plan is developed for a credit agency/consultancy.
3.2.1 A monthly operating budget is drawn up.
3.2.2 Types of financing and costs thereof are considered.
3.2.3 Cash flow statement/s is/are drawn up.
3.3.1 Sound industrial relations are developed and maintained.
3.3.2 Dispute resolution procedure is applied.
3.4.1 Appropriate resources are identified, sourced and managed effectively.
3.5.1 A marketing programme is developed and implemented.
Integrated assessment:
Various forms of assessment are used, inter alia, assignments, practical projects, case studies, examinations and tests.
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