Author: Tsakani Stella Rikhotso

10313-3-7 SayPro Lesson Purpose of Service Level Agreements

07/05/2021
10313-3-6 SayPro Lesson Definition of a Service Level Agreement (SLA)

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10313-3-5 SayPro Lesson SESSION 1 Demonstrate an understanding of company specific service levels.

07/05/2021
10313-3-4 SayPro Lesson Comply with service levels as set out in a Contact Centre Operation

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10313-3-3 SayPro Lesson Learner Guide Introduction

07/05/2021