SAQA ID: 57804 Operate a Windows System NQF Level 03 Credits 06
PURPOSE AND RATIONALE OF THE QUALIFICATION
Purpose:
The qualification recognises the generic skills, knowledge, understanding, attitudes and values expected of a competent person in a wide range of contexts in Public Sector Administration and the public sector in general. Additionally this qualification contributes to the development of information technology, communications, writing, and service delivery competencies. It provides learners who have no formal education with an opportunity through formal assessment to:
Have their prior learning formally recognised.
Identify gaps in their skills and knowledge.
Structure learning programmes to close those gaps.
On completion of this qualification the qualifying learner will:
Be competent in core administration and data capturing skills.
Understand and be able to apply public sector policies, procedures and processes.
Recognise and understand the purpose and structure of their own workplace, and the purpose of specific departments or sections and the way in which each contributes to the objectives and purpose of the public sector in the country.
Understand the role that the public sector plays in the South African economy as a whole.
Be able to plan his/her work to meet deadlines and performance standards demanded by the department.
Be able to measure and evaluating his/her level of performance against performance standards and plan improvement strategies.
Be able to develop a skills development plan for him/herself and apply it so improving productivity levels.
Rationale:
Effective and efficient administration in the public sector are key to a successful economy. This qualification is a blend of administration skills relevant in the context of the public sector and is aiming at rapid building of the skills base within the public sector. It ties in with the overall objectives of the public sector to skill learners in line with the strategic need of identified broad competences.
The qualification reflects the skills and competencies required of people employed, or seeking employment in the Public Sector, in a role where they provide administration services. The importance of the ethical base of service delivery is additionally reflected in this qualification.
