I __________________________ (full name), declare that the evidence presented in this portfolio of evidence represents workplace and training evidence against the unit standard 114052 Demonstrate appropriate customer care in the context of IT support, according to a Service Level Agreement is my own work and has been completed by me, with the exception of: (detail any work that was not completed by yourself, i.e. group work, etc.)
In signing this, I declare that all the evidence presented in this Portfolio of Evidence is true, valid and my own work.
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