Answer the following question in the space provided below.
| Activity | Question Description | Mark |
| 1 | Which of the above forms of written communication have you used before? State one example and explain why this form of communication was chosen.
We all know that there are often mistakes in the letters that we receive. Why do you think that it is important that such mistakes do not occur? |
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| Activity | Question Description | Mark |
| 2 | Write down a list of the things that you will need to do to be able to put forward a good report to senior management |
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| Activity | Question Description | Mark |
| 3 | Your group has come together to have its preliminary think-tank about researching the need for a child-care center.
Task Having done some thinking on the topic, plan the major steps of the project. Task Decide HOW you are going to gather this information – you will need to ask people questions, but HOW are you going to do this? Also, what are you going to do with the information gathered? By the end of this session, you must have documented the questions you are going to ask, in whichever format you choose. This must be ready for your facilitator to assess.
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| Activity | Question Description | Mark |
| 4 | Do you think that brainstorming in a group always works? State Yes or No and provide reasons for your answer. |
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| Activity | Question Description | Mark |
| 5 | Following this creative writing process, write an essay on your experiences at the services of bank personnel. Draw a mind map with all paragraph topics and points. |
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| SELF-ASSESSMENT |
The learner must make use of the following self-evaluation checklist to rate himself against the learning outcomes of this particular training module in establishing the level of mastery of the information.
- Not able to comply
- Reasonable compliance (Not acceptable for final evaluation)
- Able to comply fully
| LEARNING OUTCOMES | 1 | 2 | 3 | |
| 1 | Explain and discuss the importance of using the information in the work situation | |||
| 2 | Collect information from a variety of sources by recognizing/reading and/or using sensory cues | |||
| 3 | Organise, summarise and respond to information collected during work activities | |||
| 4 | Enter data into retrieval systems | |||
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Learner Signature Date
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Facilitators’ Signature Date
ASSESSMENT FEEDBACK REPORT
| FACILITATOR FEEDBACK & REMARKS |
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| ASSESSMENT JUDGEMENT |
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Learner’s Total Mark: Requirements met Requirements not met
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| Action/s required:
By when: |
| LEARNER FEEDBACK & COMMENTS |
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| DECLARATION BY THE FACILITATOR |
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I ………………………………………………………. (Facilitator) hereby certify that I have examined the learner workbook and I am satisfied with the evidence provided by the learner. |
| DECLARATION BY LEARNER | |
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I, …………………………………………………………………….declare that I am satisfied that the feedback given to me by the Facilitator was relevant, sufficient and done constructively. I accept the assessment judgment and have no further questions relating to this particular assessment event. |
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| Learner Date | Facilitator Date |
| DECLARATION BY THE ASSESSOR | |
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I ………………………………………………………. (Assessor) hereby certify that I have examined the learner workbook and I am satisfied with the Facilitator’s Judgment of this assessment. |
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| Assessor Date | Moderator Date |
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