A WRITTEN QUESTIONNAIRE (also referred to as self-administered questionnaire) is a data collection tool in which written questions are presented that are to be answered by the respondents in written form.
A written questionnaire can be administered in different ways, such as by:
- Sending questionnaires by mail with clear instructions on how to answer the questions and asking for mailed responses;
- Gathering all or part of the respondents in one place at one time, giving oral or written instructions, and letting the respondents fill out the questionnaires; or
- Hand-delivering questionnaires to respondents and collecting them later.
The questions can be either open-ended or closed (with pre-categorised answers).
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