1.
An appropriate staff development plan is developed
Administrative staff is supervised according to supervisory principles
Cultural diversity in the workplace is effectively managed
The administrative functions are effectively co-ordinated
Quality assurance principles are accurately applied
Costs are efficiently controlled
2.
Data printouts are correctly prepared
Basic spreadsheets are correctly produced
3.
Stock systems are correctly administrated
Remuneration systems are correctly administrated
Costs of manufactured products are correctly determined
Contract accounts are correctly prepared
4.
An understanding of the marketing, human resources, purchasing and general management functions in an enterprise is practically demonstrated
An understanding of the interrelationships between the functional areas in an enterprise is demonstrated by applying them to a practical situation
The application of the general management principles to all the functional areas in an enterprise are practically illustrated
The ability to predict the influence of a particular event on all the functions of the enterprise is demonstrated
The work environment and work practices are appropriately planned and organise
5. A project in an administrative working environment must be completed
Integrated assessment:
An application of the following stipulated forms of assessment to a varying degree according to the existing SERTEC requirements:
Written examination of mastery of the critical/academic component of learning
Assignments
Selected case studies as simulations
Practical project
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