Congratulations on completing this programme. We sincerely hope you enjoyed the programme and that the learning experience was enriching.
However, the fact that you have attended training is not sufficient evidence of your competence for us to award you a certificate and the credits attached to this programme. You must undergo an assessment to prove your competence to achieve credits leading to a national qualification.
Being Declared Competent Entails:
Competence is the ability to perform whole work roles to the standards expected in employment in a real working environment.
There are three levels of competence:
Foundational competence: an understanding of what you do and why.
Practical competence: the ability to perform a set of tasks in an authentic context.
Reflexive competence: the ability to adapt to changed circumstances appropriately and responsibly and explain the action’s reason.
To receive a certificate of competence and be awarded credits, you are required to provide evidence of your competence by compiling a portfolio of evidence, which an Accredited Assessor will assess.
You Have to Submit a Portfolio of Evidence
A portfolio of evidence is a structured collection of evidence that reflects your efforts, progress and achievement in a specific learning area and demonstrates your competence.
The Assessment of Your Competence
Assessment of competence is a process of making judgments about an individual’s competence through matching evidence collected to the appropriate national standards. The evidence in your Portfolio should closely reflect the outcomes and assessment criteria of the course of the learning programme you are being assessed.
Formative assessments determine the learner’s progress towards full competence to determine a candidate’s knowledge and ability to apply the skills before and during the learning programme. This normally guides the learner towards a successful summative (final) assessment to which both the Assessor and the candidate only agree when they both feel the candidate is ready.
If a candidate is deemed not yet competent upon a summative assessment, that candidate will be allowed to be re-assessed. The candidate can, however, only be allowed three re-assessments.
When learners have to undergo re-assessment, the following conditions will apply:
Specific feedback will be given so that candidates can concentrate on only those areas they were assessed as not yet competent.
Re-assessment will occur in the same situation or context and under the same conditions as the original assessment.
Only the specific outcomes that were not achieved will be re-assessed.
Candidates who are repeatedly unsuccessful will be given guidance on other possible and more suitable learning avenues.
For your Assessor to assess your competence, your Portfolio should provide evidence of your knowledge and skills and how you applied your knowledge and skills in various contexts.
This Candidate’s Assessment Portfolio directs you in the activities that need to be completed so that your competence can be assessed and so that you can be awarded the credits attached to the programme.
Appeals & Disputes
The candidate has the right to appeal against assessment decision or practice they regard as unfair. An Appeals and Disputes procedure is in place and communicated to all assessment candidates for them to appeal based on:
Unfair assessment
Invalid assessment
Unreliable assessment
Unethical practices
Inadequate expertise and experience of the Assessor
Appeals have to be lodged electronically on the Southern Africa Youth Academy (Candidate Appeal Form) & submitted to the Southern Africa Youth Academy internal moderator within 48 hours, following the assessment in question. The moderator will consider the appeal & decide on the granting of a re-assessment. The learner will be informed about the appeal outcome within three days of lodging the appeal. Should the learner not be satisfied with the internal appeal outcome, the learner will be advised of the rights to refer the matter to the quality Assuring Authority.
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