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| Activity | Questions Description | Mark |
| 6 | Explain the implementation of the filing and retrieval system | 5 |
| Activity | Questions Description | Mark |
| 7 | Outline Quality control with regard to Access to information | 8 |
| Activity | Questions Description | Mark |
| 8 | Describe the procedures for transferring files | 7 |
| Activity | Questions Description | Mark |
| 9 | Explain the use of databases | 6 |
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