Unit standard
| All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
| SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
| REGISTERED UNIT STANDARD: |
| Enhance, edit and organise electronic messages using a Graphical User Interface (GUI)-based messaging application |
| SAQA US ID | UNIT STANDARD TITLE | |||
| 116935 | Enhance, edit and organise electronic messages using a Graphical User Interface (GUI)-based messaging application | |||
| ORIGINATOR | ||||
| SGB Computer Sciences and Information Systems | ||||
| PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
| – | ||||
| FIELD | SUBFIELD | |||
| Field 10 – Physical, Mathematical, Computer and Life Sciences | Information Technology and Computer Sciences | |||
| ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
| Undefined | Regular-Fundamental | Level 2 | NQF Level 02 | 2 |
| REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
| Reregistered | 2015-07-01 | 2018-06-30 | SAQA 10105/14 | |
| LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
| 2019-06-30 | 2022-06-30 | |||
| In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
| This unit standard replaces: |
| US ID | Unit Standard Title | Pre-2009 NQF Level | NQF Level | Credits | Replacement Status |
| 7571 | Demonstrate the ability to use electronic mail software to send and receive messages | Level 2 | NQF Level 02 | 3 | Complete |
| PURPOSE OF THE UNIT STANDARD |
| This unit standard is intended for people who need to use electronic mail to send and receive messages either as a user of computers or as basic knowledge for a career needing this competency, like the ICT industry.
People credited with this unit standard are able to: · Explain legal, ethical and organisational issues in relation to the use of E-mail. · Work with multiple E-mail messages. · Manage E-mail messages. · Use the address book facilities of an electronic mail application. The performance of all elements is to a standard that allows for further learning in this area. |
| LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
| The credit value of this unit standard is calculated assuming a person is competent in the following:
· Mathematical literacy and communication skills at least at NQF level 1. · Use generic functions in a Graphical User Interface (GUI)-environment (ID 117902 – NQF level 1). · Use electronic mail to send and receive messages (ID 116945 – NQF level 2). |
| UNIT STANDARD RANGE |
| · This standard is applicable to any messaging application that runs on any Graphical User Interface(GUI) operating system.
· Where wording are not exact for the chosen operating system, the learner can choose the equivalent item or option to demonstrate competence in the specific outcome or assessment criteria. |
| Specific Outcomes and Assessment Criteria: |
| SPECIFIC OUTCOME 1 |
| Explain legal, ethical and organisational issues in relation to the use of Email. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| The implications of legislation on the use of email in an organisation are explained in terms of transmission of information via the Internet. |
| ASSESSMENT CRITERION RANGE |
| The implications of current legislation on the use of information from the internet need to be included in explanations with reference to national and international practice. At least two laws need to be included. |
| ASSESSMENT CRITERION 2 |
| Implications to an organisation of providing Email facilities to individuals in the workplace are explained, in terms of security, and virus protection. |
| ASSESSMENT CRITERION 3 |
| Security considerations of using the Internet for transmitting messages are described in terms of both security and its implications to the immediate environment. |
| ASSESSMENT CRITERION RANGE |
| At least 2 of: Digital Certificate, Encryption, Viruses, Spam Filter, unsolicited mail. |
| SPECIFIC OUTCOME 2 |
| Manage E-mail messages. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| Default mail folders are identified and explained in terms of their purpose. |
| ASSESSMENT CRITERION RANGE |
| Inbox (messages received), outbox (messaged to be sent), sent messages (messages that have been sent), deleted messages, drafts (messages created but not sent). |
| ASSESSMENT CRITERION 2 |
| New mail folders are created in order to organize messages in an email application. |
| ASSESSMENT CRITERION RANGE |
| Minimum of two new mail folders. |
| ASSESSMENT CRITERION 3 |
| E-mail messages are manipulated between mail folders. |
| ASSESSMENT CRITERION RANGE |
| Moved, Copied. |
| ASSESSMENT CRITERION 4 |
| E-mail messages are sorted within a mail folder. |
| ASSESSMENT CRITERION RANGE |
| By date, by sender, by subject; ascending and descending. |
| ASSESSMENT CRITERION 5 |
| The priority of an outgoing message is changed within an email application, in order to allow urgent message to be sent first. |
| SPECIFIC OUTCOME 3 |
| Use the address book facilities of an electronic mail application. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| Address books are identified and explained in terms of their purpose and use. |
| ASSESSMENT CRITERION RANGE |
| At least two of: global address book, personal address book, special address books. |
| ASSESSMENT CRITERION 2 |
| An address is added to and removed from a personal address book. |
| ASSESSMENT CRITERION RANGE |
| At least one of: Copied from another address book, added manually, added from an E-mail message. |
| UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
| The relevant Education and Training Quality Authority (ETQA) must accredit providers before they can offer programmes of education and training assessed against unit standards.
Moderation Process: · Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. |
| UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
| · Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour. An example of the standards expected is the standards found in ISO 9000 Certified Organisations.
· Performance of all elements complies with the laws of the country operating in, especially with regard to copyright, privacy, health and safety, and consumer rights. · All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements. · Performance of all elements is to be completed within the normal range of time and cost that would be expected in a professional environment (e.g. In a commercial or government organisation). |
| UNIT STANDARD DEVELOPMENTAL OUTCOME |
| N/A |
| UNIT STANDARD LINKAGES |
| N/A |
| Critical Cross-field Outcomes (CCFO): |
| UNIT STANDARD CCFO IDENTIFYING |
| Identify and solve problems in which responses display that decisions using critical and creative thinking have been made by understanding the uses and benefits of using an Email application. |
| UNIT STANDARD CCFO ORGANISING |
| Organise and manage oneself and one`s activities responsibly and effectively by organizing email messages into relevant folders within an Email application. |
| UNIT STANDARD CCFO COLLECTING |
| Collect, analyse, organise, and critically evaluate information by receiving, analyzing, organizing and critically evaluating email messages sent and received. |
| UNIT STANDARD CCFO COMMUNICATING |
| Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion when engaging with the subject by creating and responding to Emails relevant to a specific topic. |
| UNIT STANDARD CCFO SCIENCE |
| Use science and technology effectively and critically, showing responsibility towards the environment and health of others by using an Email application to communicate to others in various places in a wide spread area. |
| UNIT STANDARD ASSESSOR CRITERIA |
| N/A |
| REREGISTRATION HISTORY |
| As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
| UNIT STANDARD NOTES |
| This unit standard has replaced 7571, which was ” Demonstrate the ability to use electronic mail software to send and receive messages”, Level 2, 3 Credits.
Definitions: · “Internet” refers to a global network connecting millions of computers. More than 100 countries are linked into exchanges of data, news and opinions. · “E-Mail” and Email both refer to the same facility and are used interchangeably in this unit standard, with the same meaning. · “Web Browser” refers to a software application used to locate and display web pages. The two most popular browsers are Netscape Navigator and Microsoft Internet Explorer. Both of these are graphical browsers, which means that they can display graphics as well as text. This unit standard is not suitable for assessment by simulation. Common GUI functions like printing, using a pointing device and using the HELP facility are covered in a generic unit standard (ID 117902) and should be assessed as part of the mentioned standard. Possible laws applicable to this standard could include acts like Access to Information Acts; Copyright Acts, Constitution of the Country being assessed in. Abbreviations: · PC – Personal computer. · CD – Compact disk. · GUI – Graphical User Interface. · LAN – Local area network. · ISP – Internet Service Provider. |
| QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
| ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
| Core | 61591 | National Certificate: Information Technology: End User Computing | Level 3 | NQF Level 03 | Reregistered | 2018-06-30 | As per Learning Programmes recorded against this Qual |
| Elective | 61755 | General Education and Training Certificate: Business Practice | Level 1 | NQF Level 01 | Reregistered | 2018-06-30 | SERVICES |
| Elective | 59015 | National Certificate: Gas Installations | Level 2 | NQF Level 02 | Reregistered | 2018-06-30 | CHIETA |
| Elective | 61929 | National Certificate: Pulp and Paper Operations | Level 2 | NQF Level 02 | Reregistered | 2018-06-30 | FPMSETA |
| PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
| This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
| 1. | 2 KO International |
| 2. | Abetech |
| 3. | Abongile Computer Co-operative Limited |
| 4. | Academy of Business and Computer Studies |
| 5. | Academy of Guilds ”design in the making” |
| 6. | Acol Computer Training PTY LTD |
| 7. | Act of Grace 97 |
| 8. | Added Advantage Academy (Durban) |
| 9. | Addskills Computer Training |
| 10. | Agattu Trading 273 (Pty) Ltd |
| 11. | All Connections cc |
| 12. | Amitek Business College |
| 13. | Anderson College (Pty) Ltd |
| 14. | Angie Technologies |
| 15. | Ankalite (Pty) Limited |
| 16. | Arise Business Centre |
| 17. | Artshub Institute (Pty) Ltd |
| 18. | Aspirations Communication Training CC |
| 19. | Associated Computer Solutions Pty Ltd |
| 20. | AUM IT Solutions |
| 21. | Avuxeni Computer Academy |
| 22. | Awona Technologies cc |
| 23. | Bantsho Marketing & Management Strategies |
| 24. | Basfour 2730 (Pty) Ltd |
| 25. | Believers Care Society |
| 26. | Best Information Solutions |
| 27. | Blazing Moon Corporate Training (Pty) Ltd |
| 28. | Blue Bridge Training and Consulting (Pty) Ltd |
| 29. | Bokamoso Competence (Pty) Ltd |
| 30. | BOLAND COLLEGE |
| 31. | Bonalesedi Computer Training |
| 32. | Bophelo Tota ICT Driving Academy (Pty) Ltd |
| 33. | Boston Technology Campus (Pty) Ltd |
| 34. | Bright Idea Projects 2082 CC |
| 35. | Broad Spectrum Training Div |
| 36. | Bulamahlo Telecentre |
| 37. | Buzz-word Training College |
| 38. | Bytes People Solutions A Division of Altron TMT (Pty) Ltd |
| 39. | Calandra Trading 523(PTY) |
| 40. | Calicom Trading 215 (Pty) Ltd |
| 41. | Cape Town Society for the Blind |
| 42. | Careers IT (Pty) Ltd |
| 43. | cawood Trading (Pty) Ltd |
| 44. | Certified Workforce Trainers cc. |
| 45. | Claas Illustration |
| 46. | Clean Heat Academy |
| 47. | Clisa 79 CC |
| 48. | College of Cape Town – City Campus |
| 49. | Come Again Printing Services cc |
| 50. | Commerce and Computer College of South Africa |
| 51. | Community Education Computer Society |
| 52. | Community Shakers Skills Development |
| 53. | Compus training institution |
| 54. | Computers 4 Kids |
| 55. | Critical Skills Training (Pty) Ltd |
| 56. | CTU Training Solutions |
| 57. | CYBER MINDS (PTY) LIMITED |
| 58. | Cyberfox |
| 59. | Daily Training Cc |
| 60. | DC Dynamic College of Commerce & Further Training (Pty) Ltd |
| 61. | Delight Computer Training |
| 62. | DESTO (PTY) LTD |
| 63. | Diepsloot Youth Projects |
| 64. | Ditlotlo Trading Enterprise Cc |
| 65. | DL Trading Enterprise |
| 66. | DR BA Mthethwa College |
| 67. | DVG Property (Pty)Ltd |
| 68. | Eagle Computer Training |
| 69. | Eagle High IT Training |
| 70. | Egsibit Training and Development |
| 71. | Ehlanzeni TVET College |
| 72. | Ekasi IT Solutions CC |
| 73. | Ekukhanyeni Community Development Centre |
| 74. | Ekurhuleni Computer College |
| 75. | Elchees Software Solutions |
| 76. | Elukwatini Learning Technologies |
| 77. | EOH Abantu (Pty) Ltd |
| 78. | Fakazani Management Services |
| 79. | Falcon Business Institute (Pty) Ltd |
| 80. | Far North Education & Training Trust (FNETT) |
| 81. | Far North Youth Development Initiative |
| 82. | Far-Ahead Computer Training Centre Cc |
| 83. | Forek Institute of Technology (Pty) Ltd |
| 84. | Four Stars Communication |
| 85. | Futurekids SA (Fochville) |
| 86. | Futurevista cc |
| 87. | Gateway Academy and Training College (Pty) Ltd |
| 88. | GDE Science Education Centre |
| 89. | Gegana Computer Academy and Business Solutions cc |
| 90. | Gemini Moon Trading 6 cc |
| 91. | Giga Skills Training |
| 92. | Gijima Holdings (Pty) Ltd |
| 93. | Giyatu Computers |
| 94. | Great Height IT College |
| 95. | Hazyview Computer College |
| 96. | Hectic Productions cc |
| 97. | Hlanganani ICT (Pty) Ltd |
| 98. | I.C.E Computer College |
| 99. | iLearn Training PTY LTD |
| 100. | In Excess Trading 22 T/A ATTI Polokwane |
| 101. | Indonsa Consulting and Training cc |
| 102. | Infinity Deals CC |
| 103. | Information Technology Resource Centre |
| 104. | IQRA Computer Institute of Excellence |
| 105. | Isibani Business College & IT College (Pty) Ltd |
| 106. | iSolve Business Solutions (Pty) Ltd |
| 107. | IT Certification Academy |
| 108. | IT Schools Innovation (Pty) Ltd |
| 109. | IT-HI-Q Training (PTY) Ltd |
| 110. | Ithemba Lentsha Skills Development Institute (Pty) Ltd |
| 111. | Itireleng Computer |
| 112. | Johannesburg Institute of Engineering & Technology |
| 113. | Jonda Learnership Academy |
| 114. | JSP Consultants CC |
| 115. | Kaelo Computer Training cc |
| 116. | Kanana Development Centre |
| 117. | Keybase Training Solutions Cc |
| 118. | Keybase Training Solutions Pretoria |
| 119. | Kgotlelelang Computer Lab Centre |
| 120. | Khuphulanani Training Institute (Pty) Ltd |
| 121. | Konani Pfunzo Comprehensive Learning Centre |
| 122. | Konani Training and Development Institute |
| 123. | Kondi Computer Training |
| 124. | Kuhle Projects Cc |
| 125. | Kwahlwa Kwasa Multimedia Centre |
| 126. | KWAZULU NATAL AVUXENI COMPUTER AND TRAINING CENTRE (PTY) LTD |
| 127. | KZN Computer Training Centre |
| 128. | Leanco Business Services & Training Centre CC |
| 129. | Lephalale Core Skills Academy (Pty) Ltd |
| 130. | Lesedi Consulting |
| 131. | Leseding Computer Systems (Pty) Ltd |
| 132. | LGIT Smart Solutions |
| 133. | Li Hills Training College (Pty) Ltd |
| 134. | Limco Consulting and management (Pty) Ltd |
| 135. | Limpopo Computer College Bk |
| 136. | Limptech Computer Training Centre |
| 137. | LMoss Trading cc |
| 138. | Loja Trading cc |
| 139. | Loxtion Server CC |
| 140. | Lukhanyiso Research and Development Services CC t/a TSD Business Solut |
| 141. | M-cot Corporate Training |
| 142. | Madzahisi College |
| 143. | Magnifica (Pty) Ltd |
| 144. | Magnitude College of education |
| 145. | Makau Tours and Skills Development |
| 146. | Makhophila Business Enterprise |
| 147. | Masana Brainstorm |
| 148. | Mash Computer Training |
| 149. | Mason Call Centre Solutions CC |
| 150. | Mass Computer Training And Printers |
| 151. | Masungulo Electronics and IT Solutions |
| 152. | Mentum Training College |
| 153. | Mini Academy (Pty) Ltd |
| 154. | Mita Computer College |
| 155. | Modise Computer College |
| 156. | Mokk Consultants Cc |
| 157. | Mont De Dieu |
| 158. | Mourema Computer Training Centre |
| 159. | MPACT |
| 160. | Mpande Technologies cc |
| 161. | Mpisholo Training Solutions |
| 162. | MSTC Business College |
| 163. | Mthonyama Technologies cc |
| 164. | Muzekhaya Community Development Centre |
| 165. | Muzwali Education & IT Solutions |
| 166. | Nape Angwato Trading |
| 167. | National Computer College Carletonville |
| 168. | NCM Computer and Business Academy |
| 169. | Ndabezitha Life Skills Training Institute |
| 170. | Nebsol IT Solutions |
| 171. | NET2G Technologies (Pty) Ltd t/a EduCampus |
| 172. | New Arizona Communications & Training |
| 173. | New beginning staffing |
| 174. | New Era Computer Training Centre (Hidobyte CC) |
| 175. | New Life Computer College |
| 176. | New Link Computer Skills |
| 177. | Nextgen Training Solutions (Pty) Ltd |
| 178. | Ngubeni and IT Trading and Projects |
| 179. | Nicoflora Computers & PC Engineering (Pty) Ltd |
| 180. | Ocule IT cc |
| 181. | On the Ball College Pty ltd |
| 182. | Options In Training (Pty) Ltd |
| 183. | Overcomers Training College (Pty) Ltd |
| 184. | Perfect Graphic Art & Design |
| 185. | Phokophela Investment Holdings (Pty) Ltd |
| 186. | Pillays Computer and Careers |
| 187. | Presentation Software Training |
| 188. | Prestige Academy (Pty) Ltd |
| 189. | Prestige Business College |
| 190. | Progressive College of Technology (Pty) Ltd |
| 191. | Protech Business and Computer College Pty Ltd. |
| 192. | Qhakaza Management Services |
| 193. | Quantum Career Development (PTY) LTD |
| 194. | Rainbow Nation Skills Development (Pty) Ltd. |
| 195. | Ramoeletsi Holdings and Communication Centre (Pty) Ltd |
| 196. | Regent-Comp |
| 197. | Rivoni Training N Communications |
| 198. | Ron and Becky Trading |
| 199. | Rorisang Computer (Pty) Ltd |
| 200. | Sankin Computer Training CC |
| 201. | SECOLO CONSULTING AND TRAINING SERVICES CC |
| 202. | Security and Property Services Cc |
| 203. | Sed General Trading Enterprise |
| 204. | Sello’s Computer Institute |
| 205. | Setlagole Telecentre |
| 206. | Silulo Ulutho Technologies |
| 207. | SILVER SOLUTION CC 1360 |
| 208. | Simlau Biztec Academy |
| 209. | Sivile Housing Association RSA |
| 210. | Siyabonga Multi – Purpose Centre |
| 211. | Skills House (Pty) Ltd |
| 212. | Skills Information Technology UP |
| 213. | Software Support And Training |
| 214. | Sonke Technologies |
| 215. | South Africa Advanced Skills Institute (Pty) Ltd |
| 216. | Sovereign Skills Development Institute (Pty) |
| 217. | Speccon (Pty) Ltd |
| 218. | Springfield Training (Pty) Ltd |
| 219. | St Austins College (Pty) Ltd |
| 220. | STANFORD COMPUTER AND BUSINESS COLLEGE |
| 221. | Star Light Consulting |
| 222. | Striving Mind Trading 779 |
| 223. | Success Christian Training Centre |
| 224. | T Mabuya & Associates (Pty) Ltd |
| 225. | Targagenix Training Center (Pty) Ltd |
| 226. | Technology Corporate Management (Pty) Ltd |
| 227. | Terry Computer Services |
| 228. | Thalita Koume Directions (Pty) Ltd |
| 229. | The Orbital ICT Centre Cc |
| 230. | The Ulwazi Computer Training Center |
| 231. | Titan Trade Technologies (Pty) Ltd |
| 232. | Torque Technical Computer Training (Pty) Ltd |
| 233. | Tshedza Training Technologies (Pty) Ltd |
| 234. | Tshiredo Training Academy Cc |
| 235. | Turfloop Training Services Cc |
| 236. | Victory Ticket 580 cc |
| 237. | Virtual Afrika Business Solutions cc |
| 238. | Vox Telecom |
| 239. | Vukani Solutions |
| 240. | Vuthlari Marketing Consulting |
| 241. | Whispers ETD Consulting |
| 242. | Wise Training Centre |
| 243. | WW.IT-IQ Training & Solutions |
| 244. | Xantium Trading 304 |
| 245. | Xtensive ICT Academy (Pty) Ltd |
| 246. | Xylo Trading 12 (Pty) Ltd |
| 247. | Zealot Business College cc |
| 248. | Zinjiva Trading |
| All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
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