Be certain to check whether each type of client device type properly connects to the actual application. With a wireless IP phone implementation, for example, ensure that the phone registers with the call manager software and receives the applicable phone number. If the phone does not register properly, which is usually identified as an indicator on the phone, recheck that the phone is actually configured in the call manager software. If the phone is configured in the call manager, recheck that the phone has the proper IP address, subnet mask, primary gateway, and DNS settings. Keep in mind that the phone may associate with an access point but not be able to obtain an IP address. The IP address should correspond with the address plan for the location where it is connecting to the network.
Leave a Reply
You must be logged in to post a comment.