114053 LG 1.20 Poor or bad cable

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Symptom: If the client PC is able to link to the network, performance may be poor. The PC may not be able to connect at all.

Cause: In networks today, Gigabit to the desktop is common. Gigabit requires four pairs of cable, so anything lower than Category 5 will not work for Gig. In older buildings this must be taken into consideration. In addition, any amount of untwisting of the cable (often near the RJ-45 termination or patch panel) can cause signal loss. This will result in FCS Errors on the switch ports or network adapters.

Resolution: In most cases with cable problems, the cable simply needs to be replaced. If the problem is because the cable has become untwisted, re-terminating the cable may resolve the errors. When supporting new technologies such as Gigabit or Power over Ethernet, the cable must be Cat 5 or better.


  • Neftaly Malatjie | CEO | SayPro
  • Email: info@saypro.online
  • Call: + 27 84 313 7407
  • Website: www.saypro.online

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