On completion of this section you will be able to resolve problems with a multi-user networked operating system.
- The resolution ensures that the operating system is returned to service, free of problem symptoms.
- The resolution uses an industry recommended procedure to diagnose problems.
- The resolution ensures that descriptions of solutions to the problems are justified by diagnostic evidence.
- The resolution uses a diagnostic tool to diagnose problems.
- The resolution ensures that the problem causes and resolutions are documented according to industry recommended practice.
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