For new start-ups, growing a community is the first step in marketing efforts, and that often includes building a community of brand ambassadors.
- Put emphasis on customer success
Customer success is a pivotal focus point for businesses. If you provide support to your customers, they will, in turn, reward you with loyalty and valuable feedback. This could start out small: for example, by entrusting someone on your team with customer support duties. This will help you maintain customer relationships, and establish your business as that which makes meeting their customer’s needs a top priority.
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