-
- Businesses use home customer surveys to assess the needs and expectations of their customers. This includes email surveys, mailed surveys, phone surveys or take-home surveys attached to the customer’s receipts. These surveys request information about customer’s latest interaction with the business, such as how the customer feels about the service they received, their interaction with the company’s staff and their opinion of the product they purchased. These surveys provide an important means of gathering customer responses, specifically responses formed soon after interacting with a company.
Leave a Reply
You must be logged in to post a comment.